Keep parents, guardians, and staff informed through the channels they actually use — SMS, WhatsApp, and email. COM-400 automates routine notifications and provides a professional bulk messaging platform for the entire school community.
Zimbabwean schools reach parents through multiple channels depending on location and preference. COM-400 unifies all three into a single send queue with unified delivery reporting.
Reaches any mobile number — including basic feature phones — with no internet required on the parent's side. Delivered via Zimbabwe's major networks: Econet, NetOne, and Telecel. Ideal for critical alerts like absenteeism and fee reminders.
Rich messages with images, PDFs, and formatted text. Share report cards, school newsletters, event flyers, and announcements directly to parents' WhatsApp. Delivered through the official WhatsApp Business API for bulk compliance.
Formal communications — acceptance letters, term-end reports, board circulars — delivered as professional HTML emails with the school's branding. Ideal for reaching company email addresses of working parents.
Set it once — COM-400 sends the right message at the right time without staff needing to remember to act.
Schedule fee reminders at term start, mid-term, and end-of-term. Set escalating urgency — a polite reminder in Week 1, a firmer notice in Week 4, and a final notice before reports are withheld. All configurable by the Bursar.
When a learner is marked absent during morning roll call, COM-400 automatically sends an SMS to their primary guardian within minutes. Parents can reply to acknowledge. Three consecutive absences trigger a second escalated alert to the Deputy Head.
At the end of each term, PDF report cards are distributed directly to parents via WhatsApp or email — eliminating the risk of learners losing physical reports before parents see them.
Draft a school news circular in the built-in editor and send to the entire school, a specific grade, or a specific class. Attach images and PDFs. The system logs the send date and message content for record-keeping.
Whether addressing the whole school or just one class, COM-400 puts the right people on the recipient list instantly.
Internet connectivity in many Zimbabwean schools is intermittent. COM-400 is designed to work even when the connection drops.
Staff compose and schedule messages from the school's local server. All message drafting, recipient selection, and template editing happens without internet.
Unsent messages are stored in an outbox queue on the local server. The queue shows message status: Pending, Sending, Delivered, Failed — updated in real time once connectivity resumes.
The moment internet connectivity is detected — whether from a data bundle, fibre link, or VSAT — the queue automatically processes and sends all pending messages without staff intervention.
Delivery receipts from the SMS gateway and WhatsApp Business API update each message record. Staff can see which numbers received the message and which failed, with the option to retry failed deliveries.
COM-400 ships with a library of professionally written templates for the most common school communications — ready to use or customise.
Daily registers, absenteeism analytics, and automatic parent alerts — the trigger source for COM-400's absenteeism notifications.
Fee invoices and debtor data that drives COM-400's automated fee reminder campaigns.
PDF report cards generated here are distributed to parents automatically through COM-400.
Contact our Harare team for a live demonstration of this module.