Keep parents, guardians and staff informed through the channels they actually use: SMS, WhatsApp and email. COM-400 automates routine notifications and provides a professional bulk messaging platform for the entire school community, with offline message queuing built for Zimbabwe's intermittent connectivity.
Zimbabwean schools reach parents through multiple channels depending on location and preference. COM-400 unifies all three into a single send queue with unified delivery reporting.
Reaches any mobile number including basic feature phones with no internet required on the parent side. Delivered via Zimbabwe's major networks including Econet, NetOne and Telecel. Ideal for critical alerts such as absenteeism and fee reminders.
Rich messages with images, PDFs and formatted text. Share report cards, school newsletters, event flyers and announcements directly to parent WhatsApp. Delivered through the official WhatsApp Business API for bulk compliance and reliability.
Formal communications such as acceptance letters, term end reports and board circulars, delivered as professional HTML emails with the school branding. Ideal for reaching company email addresses of working parents.
COM-400 is designed around the Zimbabwe school calendar, the ZIMSEC Heritage Based Curriculum and the Ministry of Primary and Secondary Education reporting cycles. It works reliably in Harare, Bulawayo, Mutare, Gweru, Masvingo and rural districts where internet access is limited or intermittent.
Set it once and COM-400 sends the right message at the right time without staff needing to remember to act.
Schedule fee reminders at term start, mid term and end of term. Set escalating urgency such as a polite reminder in Week one, a firmer notice in Week four and a final notice before reports are withheld. All configurable by the Bursar without any technical assistance.
When a learner is marked absent during morning roll call in ATT-300, COM-400 automatically sends an SMS to their primary guardian within minutes. Parents can reply to acknowledge. Three consecutive absences trigger a second escalated alert to the Deputy Head for welfare follow up.
At the end of each term, PDF report cards generated by RPT-800 are distributed directly to parents via WhatsApp or email, eliminating the risk of learners losing physical reports before parents see them.
Draft a school news circular in the built in editor and send to the entire school, a specific grade or a specific class. Attach images and PDFs. The system logs the send date and message content for record keeping and Ministry inspection readiness.
Whether addressing the whole school or just one class, COM-400 puts the right people on the recipient list instantly.
Internet connectivity in many Zimbabwean schools is intermittent. COM-400 is designed to keep working even when the connection drops.
Staff compose and schedule messages from the school local server. All message drafting, recipient selection and template editing happens without internet.
Unsent messages are stored in an outbox queue on the local server. The queue shows message status such as Pending, Sending, Delivered or Failed, updated in real time once connectivity resumes.
The moment internet connectivity is detected, whether from a data bundle, fibre link or VSAT, the queue automatically processes and sends all pending messages without staff intervention.
Delivery receipts from the SMS gateway and WhatsApp Business API update each message record. Staff can see which numbers received the message and which failed, with the option to retry failed deliveries.
COM-400 ships with a library of professionally written templates for the most common school communications, ready to use or customise for your school.
COM-400 works alongside every other Edupro ESMS module as part of one connected school management system for Zimbabwe.
Daily registers, absenteeism analytics and automatic parent alerts. The trigger source for COM-400 absenteeism notifications.
View ModuleFee invoices and debtor data that drive COM-400 automated fee reminder campaigns for Zimbabwean schools.
View ModulePDF report cards generated here are distributed to parents automatically through COM-400 via WhatsApp or email.
View ModuleContact our Harare team for a live demonstration of this module at your school.